SEM Security Systems
a division of Southeast Mobility
We often get calls from people who want to purchase one
of our yard signs, or from customers who need a new yard
sign because either the dog or the lawn mower ate theirs or
they came home one day and it was just gone. Yard signs
are a good deterrent. They encourage the would be thief to
go on down the road and look for an easier target.
First, we do not sell yard signs to individuals who are not
monitored security customers. Never have, not going to
start today. If you see one of our signs in a yard
somewhere, there should be one of our security systems
inside the home. This however is not always the case. We
have been driving down the road and noticed one of our
yard signs at a home where we know positively that we
haven't installed an alarm system. This is probably one of
the signs that "just went missing". This should give you
reason to stop and think. You had a person of such
character to steal your yard sign, at your home, in your
driveway. This should remind you to set your alarm
regularly. If they'd steal your yard sign, they'd likely steal
anything else that you left in easy reach.
For customers that need a new sign, that's not an issue,
just don't give the old one to your cousin to put in his yard.
We do charge enough to cover our cost of the sign,
depending upon the quantity that we ordered and the
supplier, that is usually about $10. If you're not in a hurry
for it, we'll drop it off to you the next time we're passing by
your area. If you want it immediately, then we have to make
a special trip and we're going to charge you a service call
to deliver your sign.
We had a customer that didn't agree with this policy. He
called and wanted a yard sign because he had run over his
with the lawn mower. We told him that we'd get him another
one out there. He called back the next day and wanted to
know why we hadn't delivered his sign yet. We explained
our policy concerning yard signs and to say the least he
wasn't happy. We try to treat our customers like neighbors.
We believe that selling the yard sign at cost and dropping it
off at our convenience is being neighborly. I didn't run over
your yard sign with the lawn mower and I'm sorry but I don't
feel obligated to drop what I'm doing, burn $20 worth of
gasoline, an hour of my time on a Saturday, and bring you
a new yard sign at no charge. Now if your alarm system has
quit working, that's a different story. Just to note, this
customer is still a customer today. He called a family
member who had a competitor's system and was told that
they had to pay $40 plus shipping for their replacement
sign, their other option was to pay the $40 plus a $120
service call to have it delivered.
Just treat people the way you'd want to be treated, it's
always worked for us.
If you need a new sign, contact us and we'll make whatever
arrangements suits you best to get you a new one.